Terms & Conditions – BizDesk
Last updated: 12-Sep-2026
Effective date: 12-Sep-2026
1. About BizDesk
BizDesk is a business management application provided under the Hashtake Labs (“we”, “us” or “our”).
BizDesk helps users maintain business profiles, staff records, inventory, sales, purchases, payments, collections and financial reports.
These Terms govern your use of BizDesk. Please read them before accepting. If you do not agree, do not create an account or use the service.
2. Eligibility and Business Authority
You must be at least 18 years old and legally capable of entering into an agreement to create a BizDesk account.
If you use BizDesk on behalf of a business, you confirm that you are authorised to manage its information and accept these Terms on its behalf.
You must provide accurate information and have the necessary authority to enter information about employees, customers, suppliers and other individuals.
3. Accounts and Mobile Verification
Where account registration is available, BizDesk uses mobile-number verification to help authenticate users.
By requesting an OTP, you authorise us and our authentication provider to send a verification message to the number you provide. You must use a number you are authorised to access.
Phone numbers submitted for Firebase Authentication are sent to and stored by Google for authentication and spam and abuse prevention across Google services.
Keep your OTPs private and protect access to your device and account. Contact us promptly if you suspect unauthorised access.
A verified number confirms access to that number; it does not certify the identity, ownership or legal status of a business.
4. Changing Your Mobile Number
Where available, use the in-app Change Number option to update your registered number. Verification of the new number and additional security checks may be required.
Changing a number through the supported account-update process is intended to preserve the same account. Registering a separate account with another number does not automatically transfer your existing account, purchases or credits.
If you lose access to your registered number or account, contact support. Recovery depends on the available verification methods and evidence of ownership and cannot be guaranteed.
5. Local Data, Cloud Features and Backups
BizDesk is designed to support offline business recordkeeping. Features such as authentication, cloud profile syncing, Google Drive backup and other online services require an internet connection.
In versions supporting cloud profile syncing, submitting your business profile stores account-linked profile information in our Firebase-hosted database, as explained in the Privacy Policy. This is separate from backing up your operational records.
A synced business profile does not mean that your inventory, invoices, staff records or all other local data have been backed up.
Google Drive backup is optional. Backups may run when you initiate them or according to automatic backup settings you enable.
Keep recent backups and check that important records can be restored. Uninstalling the app, clearing its storage, losing a device or restoring an older backup may remove or replace local records.
6. Your Data and Responsibilities
You retain ownership of the business information you enter into BizDesk.
You grant us only the permission necessary to process, store and transmit that information to provide the features you use, as described in our Privacy Policy.
You are responsible for the accuracy, completeness and lawful use of your records, including any personal information you enter about others.
Review important entries and reports before relying on them for business decisions, payments, filings or other consequential actions.
7. Business Records and Professional Advice
BizDesk provides recordkeeping and calculation tools. It does not replace professional accounting, tax, legal or financial advice.
Reports depend on the information entered, settings selected and features available in your app version. Using BizDesk does not by itself establish compliance with accounting standards, tax rules or statutory recordkeeping requirements.
Recording a payment as Cash, UPI, Card or another payment mode does not itself transfer money or confirm that payment has been received.
8. Acceptable Use
You must not use BizDesk to:
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Carry out unlawful, fraudulent or deceptive activities.
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Access another person’s account or data without permission.
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Abuse OTP requests, cloud services or other app functionality.
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Bypass access controls, payment requirements or usage limits.
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Upload malicious content or deliberately disrupt the service.
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You must respect applicable laws and the rights of other users and third parties.
9. Paid Features, Subscriptions and Credits
If paid features, subscriptions or AI credits are introduced, their prices, included benefits, usage limits and any expiry conditions will be disclosed before purchase.
Subscriptions may renew automatically where clearly stated at checkout. You can manage or cancel Google Play subscriptions through your Google Play account.
Refunds are subject to applicable law and the policies of the purchase platform. These Terms do not remove any statutory refund or consumer rights.
Account deletion and subscription cancellation are separate actions. Check and cancel any active subscription through the purchase platform when closing your account.
10. AI Features
If AI features become available, they may generate inaccurate, incomplete or unsuitable responses. Review their output before using it for business, financial or other important decisions.
Any relevant data processing, third-party providers, charges and usage limits will be disclosed before you use those features.
References to future features in these Terms do not promise their availability or a release date.
11. Third-Party Services
Some features rely on third-party services, including Google Play, Firebase Authentication, Cloud Firestore and Google Drive.
Use of those services may also be governed by their providers’ terms and privacy policies. Their availability, technical limitations and changes may affect the corresponding BizDesk features.
12. Updates and Availability
We may update BizDesk to improve functionality, address errors, strengthen security or meet legal requirements. Feature availability may vary by version.
We aim to provide a reliable service, but cannot guarantee uninterrupted or error-free operation. Early Access features may change as development continues.
Where reasonably practicable, we will notify users of material changes or discontinuation of services affecting their accounts or paid benefits.
13. Account Closure and Data Deletion
You may stop using BizDesk at any time. To request account closure or deletion of data we hold, contact hello@hashtakelabs.com and (or) bizdesk@hashtakelabs.com. We may need to verify ownership before acting on a request.
Uninstalling BizDesk does not itself delete cloud account data or cancel subscriptions.
Account deletion may not remove copies you have exported, local records on your devices or backups stored in your own Google Drive. Those copies must be managed separately.
Any data retained to meet legal obligations or legitimate security requirements will be handled as described in the Privacy Policy.
14. Suspension and Termination
We may restrict or suspend account-based services where reasonably necessary to address fraud, unauthorised access, serious misuse, legal requirements or material violations of these Terms.
Where appropriate and legally permitted, we will explain the reason and provide a way to contact support. Urgent security situations may require immediate action.
15. Liability and Your Rights
To the extent permitted by applicable law, BizDesk is provided on an “as available” basis without a guarantee that it will meet every business requirement.
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the app, such as lost profits or business interruption.
Nothing in these Terms excludes liability that cannot legally be excluded, or limits your mandatory consumer rights or remedies.
16. Privacy
Our Privacy Policy explains how information is collected, used, stored and shared.
Acknowledging the Privacy Policy does not provide blanket consent to unrelated processing. We will request additional permissions or consent where required.
17. Changes to These Terms
We may revise these Terms as the app, services or legal requirements change. The updated version will show a revised effective date.
We will provide notice of material changes and request renewed acceptance where required. Changes will not remove rights that already apply under mandatory law.
18. Governing Law
These Terms are governed by the laws of India, subject to any mandatory protections that apply where you live.
Nothing in these Terms prevents you from approaching a competent court, consumer forum or other authority available under applicable law.
19. Contact
For questions about these Terms, account access or data deletion, contact:
BizDesk – Hashtake Labs
Email: bizdesk@hashtakelabs.com