Privacy Policy - StudentDesk
Privacy Policy – StudentDesk
Last Update: 25-Oct-2026
Effective date: 26-Apr-2026
Overview
StudentDesk is a student companion app developed by Hashtake Labs to help students manage their academic journey. The app allows students to organize study activities, connect with tutors using TutorDesk, discover tutors, communicate with coaching institutes, and access AI-powered learning assistance.
We value your privacy and are committed to protecting your personal information.
Information We Collect
Depending on the features you use, StudentDesk may collect or store:
Information provided by you
- Name
- Mobile number
- Class or academic details
- Username
- Feedback and support messages
Account and technical information
- Email address when you optionally connect a Google account
- Firebase authentication identifier
- StudentDesk user identifier
- Push notification token
- App version, platform and related technical information
Quiz information
- Quiz questions viewed
- Answers submitted
- Correct or incorrect results
- Points, response time and quiz history
- Daily and monthly leaderboard information
Certain information, including notes, planner entries, mobile number and preferences, may remain stored locally on your device unless a feature specifically requires cloud synchronization.
Authentication and Account Recovery
StudentDesk may create an anonymous Firebase authentication session to support online features.
Connecting a Google account is optional for general app use but is required to create or change a public username and protect quiz progress.
When you connect Google, StudentDesk may store your email address and link it with your Firebase authentication identifier, StudentDesk ID, username and quiz records. This allows your supported profile and quiz progress to be restored when you reinstall the app or use another device.
StudentDesk does not receive or store your Google password.
Daily Quiz and Leaderboards
StudentDesk provides optional Daily Quiz features.
When you participate, we may store your quiz answer, result, points, response time and participation history. Your name and username may appear on daily or monthly public leaderboards.
StudentDesk may also record whether an authenticated user opened a particular quiz. This information is used to measure unique quiz participation and improve the feature. Reopening the same quiz does not create an additional unique-view record for the same account.
Feedback and Support
When you submit feedback, StudentDesk may store your selected category, message, StudentDesk ID, name, Firebase authentication identifier, app version and submission time.
This information is used to review issues, respond to suggestions and improve StudentDesk.
How Your Information Is Used
Your information is used only to provide app functionality, including:
- Securing and recovering your username and quiz progress
- Managing Daily Quiz participation, score history and leaderboards
- Measuring unique quiz engagement and improving app features
- Reviewing feedback, issue reports and feature suggestions
- Preventing duplicate quiz attempts and misuse
Tutor Connection (StudentDesk Sync)
StudentDesk allows students to securely connect with tutors using TutorDesk.
A connection is established only when:
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The student enters a valid connection code.
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The tutor approves the request.
Once connected, the student can securely receive academic information shared by the tutor.
Students can only access their own academic data.
Explore Tutors
StudentDesk allows students to browse public tutor profiles published by tutors using TutorDesk.
Information displayed may include:
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Tutor or coaching name
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Subjects taught
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Experience
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Teaching mode
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Location
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Languages
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Public profile information voluntarily published by the tutor
Students may send enquiries to tutors through the app.
Communications
StudentDesk allows communication related to coaching enquiries and tutor interactions.
Messages and enquiry information are exchanged only between the student and the selected tutor or coaching institute.
Desk AI
StudentDesk includes an optional AI-powered learning assistant ("Desk AI").
When you submit a question or prompt:
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Your query is securely transmitted to AI service providers for generating educational responses.
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Queries are used only to generate requested responses.
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Users should avoid sharing sensitive personal information while using AI features.
Desk AI is intended only as a study assistance tool and should not be considered a substitute for professional educational guidance.
Internet Usage
StudentDesk works both online and offline.
An internet connection is required for features such as:
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Connecting with tutors
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Receiving academic updates
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Tutor communications
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Explore Tutors
-
Desk AI
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Cloud synchronization
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Push notifications
Features such as notes, planner and several study tools continue to work offline.
Data Storage
StudentDesk stores data in different ways depending on the feature.
Stored locally on your device
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Notes
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Planner entries
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Study preferences
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Theme settings
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Certain app preferences
Securely stored in cloud services
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Tutor connection details
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Academic records shared by tutors
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Communication and enquiry data
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Push notification tokens required for delivering notifications
Cloud synchronization uses Firebase services where applicable.
Advertising
StudentDesk may display advertisements using Google AdMob.
AdMob may collect and process certain device identifiers and advertising-related information in accordance with Google's Privacy Policy to provide and measure advertisements.
StudentDesk does not sell your personal information to advertisers.
Permissions
StudentDesk may request permissions such as:
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Internet — for cloud features, AI assistance and tutor connectivity
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Notifications — to receive academic updates and announcements
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Storage/File Access — when required for backup, restore or file-related features
Permissions are requested only when needed for specific functionality.
Data Sharing
StudentDesk does not sell or rent your personal information.
Information is shared only when necessary to provide app functionality, including:
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TutorDesk synchronization
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Firebase cloud services
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Google AdMob (advertising)
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AI service providers used for Desk AI
Security
We use reasonable technical and organizational measures to protect user information.
These include:
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Secure cloud infrastructure
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Access restrictions
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Tutor approval before academic data sharing
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Authenticated communication between services
Children's Privacy
StudentDesk is designed for students and educational use.
Where appropriate, students should use the app under the guidance of their parent, guardian or educational institution.
Data Retention and Deletion
Users may request deletion of their StudentDesk account and associated cloud data by emailing studentdesk@hashtakelabs.com from their connected email address. The request should mention “StudentDesk Account Deletion” in the subject line. We may verify account ownership before processing the request.
Changes to This Policy
We may update this Privacy Policy from time to time as new features are introduced or legal requirements change.
The latest version will always be available through our official website and app listing.
Contact
If you have any questions regarding this Privacy Policy or StudentDesk, please contact us:
Hashtake Labs
📧 studentdesk@hashtakelabs.com